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GUEST EXPERIENCE

Tailor Your Guests’ Experience with Our Comprehensive Tools

Our Guest Experience solution offers a suite of tools to elevate every aspect of your guests’ stay, helping you provide seamless interactions, customized services, and meaningful engagement. With packages designed to fit your hotel’s unique needs, you can choose from a range of features—from check-in and service requests to a branded WiFi Captive Portal that ensures guests connect smoothly to your network. Our Basic and Advanced packages, available as a Web App or branded mobile app, give you flexibility and scalability to deliver a superior guest experience.

Transform Every Stay into an Exceptional Experience with Our Exclusive Packages

Dynamic Content

Share real-time updates about your hotel’s services and amenities.

Fast Check-in

Enable guests to check in quickly and seamlessly

NPS

Collect valuable feedback to improve guest satisfaction

Service Requests

Provide up to 5 different service requests to your guests

Menus

Display restaurant and room service menus for easy access

Guest History

Provide personalized service by viewing guest stay history

Offers

Highlight exclusive promotions and offers within the app

Questionnaires

Understand guest preferences directly from their responses

Push Notifications

Keep guests informed with timely messages and updates

All Basic Features

All Basic Guest App features included in Advanced Guest App, plus the following

Orders

Let guests place orders for room service or other amenities from their devices

Reservations

Enable easy reservations for hotel services and dining

Service Requests

Unlimited Service Requests! You can offer as many services as you please through our app!

Dynamic Hotel Map

Help guests navigate the property with an interactive map

Activities Calendar

Showcase upcoming events and activities within the hotel

Mini City Guide

Offer a curated guide to nearby attractions, restaurants, and activities

Post-Stay Questionnaire Emails

Send follow-up surveys to capture guest feedback after checkout

Push Notifications

Keep guests informed with timely messages and updates

Restly Shape
WiFi - Captive Portal

Elevate your WiFi Service

Easy Access with Single Login

Guests can log in using the same code that grants them access to the Guest Application, ensuring a smooth and seamless connection to your WiFi network.

Turn Wi-Fi Logins into Valuable Guest Feedback!

Capture insights from nearly every guest and turn those ratings into actionable improvements. Make every connection count and boost your guest experience—one Wi-Fi login at a time!

Company

At Hotel Toolbox, we provide innovative technology solutions that simplify hotel operations and enhance guest experiences.

Contact

© Copyright 2024 Hotel Toolbox. All Rights Reserved

© Copyright 2024 Hotel Toolbox. All Rights Reserved