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GUEST EXPERIENCE

Elevate Every Stage of Your Guests’ Stay

Enhance every stage of your guests’ journey with a flexible suite of tools tailored to your hotel’s needs.
From check-in and service requests to a branded WiFi Captive Portal, you can deliver seamless interactions, personalized services, and meaningful engagement.
Choose between Basic and Advanced packages, available as a Web App or branded mobile app, and select the features and setup that best support your hotel.

Dynamic Content

Share real-time updates about your hotel’s services and amenities.

Fast Check-in

Enable guests to check in quickly and seamlessly.

NPS

Collect valuable feedback to improve guest satisfaction.

Service Requests

Provide service requests to your guests.

Menus

Display restaurant and room service menus for easy access.

Guest Profile

Provide personalized service by viewing your guest's profile.

Offers

Highlight exclusive promotions and offers within the app.

Questionnaires

Understand guest preferences directly from their responses.

Push Notifications

Keep guests informed with timely messages and updates.

Review Booster

Prompt happy guests to leave reviews with smart, in-stay reminders.

All Basic Features

All Basic Guest App features included in Advanced Guest App, plus the following

Orders

Let guests place orders for room service or other amenities from their devices.

Reservations

Enable easy reservations for hotel services and dining.

Dynamic Hotel Map

Help guests navigate the property with an interactive map.

Activities Calendar

Showcase upcoming events and activities within the hotel.

Mini Guide

Offer a curated guide to nearby attractions, restaurants and activities.

Guest Logs / Courtesy Calls

Track key interactions with your guest to help your team be up to date.

Guest Complaints

Track, resolve and compensate complaints to boost satisfaction.

Post-Stay Questionnaire Emails

Send follow-up surveys to capture guest feedback after checkout.

Push Notifications

Keep guests informed with timely messages and updates.

Pre-Arrival & Post-Checkout Emails

Automate guest emails before arrival and after departure to inform and boost engagement.

Review Booster

Prompt happy guests to leave reviews with smart, in-stay reminders.

Restly Shape
WiFi - Captive Portal

Elevate your WiFi Service

Easy Access with Single Login

Guests can log in using the same code that grants them access to the Guest Application, ensuring a smooth and seamless connection to your WiFi network.

Turn Wi-Fi Logins into Valuable Guest Feedback!

Capture insights from nearly every guest and turn those ratings into actionable improvements. Make every connection count and boost your guest experience—one Wi-Fi login at a time!

Find the Guest Experience solution that fits your hotel

Company

At Hotel Toolbox, we provide innovative technology solutions that simplify hotel operations and enhance guest experiences.

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© Copyright 2024 Hotel Toolbox. All Rights Reserved

© Copyright 2024 Hotel Toolbox. All Rights Reserved