Combine everything included in the Core Operations and Housekeeping packages with advanced tools for seamless communication and enhanced guest service.
Maintenance Management
E‑Forms / Checklists
Tasks
Lost & Found
Housekeeping Tasks
Automatic Room Assignment
Arrival Waiting List
NFC
Room Status Change
Store and share all important resources, training materials, and hotel procedures in one easily accessible hub. From PDFs to videos, ensure your team has the tools they need to stay informed and trained at their fingertips. Employees can also acknowledge that they have reviewed and understood the required materials, ensuring accountability and compliance across the team.
Gather valuable feedback on your employees' work environment, boosting engagement and understanding their needs. Regular, customizable questionnaires help you identify areas for improvement, receive ideas for innovation and foster a healthier workplace culture.
The Newsboard is your hotel’s dynamic communication hub, tailored to each employee’s role. Whether it’s essential updates for specific departments or general announcements for the entire team, the Newsboard ensures every staff member stays informed. With the option for read verification, you can ensure critical messages are acknowledged, fostering accountability and seamless communication across your workforce.
Simplify your guest complaint management with ease! Log complaints, record the compensations provided, and uncover valuable insights through our analytics, highlighting the most frequent complaints and the annual total compensation costs!
The Guest Logs feature enhances guest satisfaction by highlighting daily arrivals and enabling your staff to make personalized connections with new guests. This simple yet powerful tool allows your team to gather valuable feedback during courtesy calls, ensuring that any issues are addressed promptly and that guests feel cared for from the start. Use this feature to drive exceptional service and strengthen guest loyalty.
The Service Requests (Backoffice) feature revolutionizes the way you manage guest requests. Easily log and track requests while sending real-time notifications to the appropriate department, ensuring prompt responses and seamless service. By streamlining the request process, your team can turn every guest interaction into a positive experience, delivering satisfaction with efficiency and a personal touch.
Our Reservations Back Office simplifies booking management for hotel staff, allowing easy handling of guest reservations and existing bookings. With an advanced system for defining guest entitlements, it meets even the most complex requirements. This standalone module can also be enhanced with the Guest Experience Package's Guest Application, enabling guests to make reservations directly from their phones for a smoother, more convenient experience.
The VSA feature is designed to optimize the management of VIP and repeat guests, ensuring every interaction is personalized and seamless. It records special offers, staff communications, and guest preferences, allowing your team to cater to individual needs with precision. With VSA, personalized service is made effortless, while detailed statistics offer valuable insights, helping your hotel deliver a luxurious and tailored guest experience.
Store and share all important resources, training materials, and hotel procedures in one easily accessible hub. From PDFs to videos, ensure your team has the tools they need to stay informed and trained at their fingertips. Employees can also acknowledge that they have reviewed and understood the required materials, ensuring accountability and compliance across the team.
Gather valuable feedback on your employees' work environment, boosting engagement and understanding their needs. Regular, customizable questionnaires help you identify areas for improvement, receive ideas for innovation and foster a healthier workplace culture.
The Newsboard is your hotel’s dynamic communication hub, tailored to each employee’s role. Whether it’s essential updates for specific departments or general announcements for the entire team, the Newsboard ensures every staff member stays informed. With the option for read verification, you can ensure critical messages are acknowledged, fostering accountability and seamless communication across your workforce.
Simplify your guest complaint management with ease! Log complaints, record the compensations provided, and uncover valuable insights through our analytics, highlighting the most frequent complaints and the annual total compensation costs!
The Guest Logs feature enhances guest satisfaction by highlighting daily arrivals and enabling your staff to make personalized connections with new guests. This simple yet powerful tool allows your team to gather valuable feedback during courtesy calls, ensuring that any issues are addressed promptly and that guests feel cared for from the start. Use this feature to drive exceptional service and strengthen guest loyalty.
The Service Requests (Backoffice) feature revolutionizes the way you manage guest requests. Easily log and track requests while sending real-time notifications to the appropriate department, ensuring prompt responses and seamless service. By streamlining the request process, your team can turn every guest interaction into a positive experience, delivering satisfaction with efficiency and a personal touch.
Our Reservations Back Office simplifies booking management for hotel staff, allowing easy handling of guest reservations and existing bookings. With an advanced system for defining guest entitlements, it meets even the most complex requirements. This standalone module can also be enhanced with the Guest Experience Package's Guest Application, enabling guests to make reservations directly from their phones for a smoother, more convenient experience.
The VSA feature is designed to optimize the management of VIP and repeat guests, ensuring every interaction is personalized and seamless. It records special offers, staff communications, and guest preferences, allowing your team to cater to individual needs with precision. With VSA, personalized service is made effortless, while detailed statistics offer valuable insights, helping your hotel deliver a luxurious and tailored guest experience.
At Hotel Toolbox, we provide innovative technology solutions that simplify hotel operations and enhance guest experiences.
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